just some faq’s…

Do you keep the jewelry for the monthly fee you pay?

This is our most frequently asked question and people are always so surprised to hear the answer is YES, absolutely! What you pay is your subscription fee to keep what you get, just like all the other subscription boxes out there. We are not a rental service.

What is Jewlybox?

We are so glad you asked! People can get us confused sometimes with other subscriptions so we always like to clarify how we’re different and who we are!

We have two variations of jewelry subscriptions!

  • Jewlybox Classic - A collection of jewelry each month. The collection contains 3 pieces of jewelry and you also receive a free gift in surprise months! You receive 3 items every month in our gorgeous unique packaging for just $19.99. And you keep it all! We would never ask you to send back your items.

  • Jewlybox Earring Club - a gorgeous pair of earrings each month

How do I customize my box?

How do I skip a month?

Simply log into your account using the same credentials you used to sign up and you can skip and/or update all your preferences in one place!

What type of jewelry might I expect in my Jewlybox?

  • Jewlybox Classic - We usually send out a collection of a necklace, bracelet, and earrings each month.

  • Jewlybox Earring Club - It depends on the jewelry style you select! Choose from statement or classic!

Does everyone receive the same jewelry?

  • Jewlybox Classic - Yes! Women worldwide all receive the same collection of jewelry each month. Our collections change each month so never worry about receiving the same jewelry as someone else.

  • Jewlybox Earring Club - Not always! We send out so many different pieces every month.

How do I join?

It’s so easy! Just click here.

Where do you ship? And how much is shipping?

We ship worldwide!

Jewlybox Classic - Shipping is $3.49 within the US, $9.99 to Canada, and $25 to all other countries.

Jewlybox Earrings - Shipping is $2.00, US only.

When do you ship Jewlybox?

Recurring Orders:

We ship all recurring orders in the first week of each month. Subscriptions renew on the 11th of each month.

New Subscribers:

Subscription orders placed during the current month will receive that month’s collection. and will not receive the following month’s collection until after the 11th of the following month when the subscription renews. Please contact hello@jewlybox.com with any additional questions!

When will I be billed for my Jewlybox?

You are billed for Jewlybox the day you sign up, then subscriptions renew on the 11th of the month and you will be charged for your renewal then.


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